FAQ

Who are we?

We are an embroidery and applique business located in Chelsea, Alabama. We primarily focus on baby/children & home items!

 

When will my order ship?

All embroidery orders will ship within 7 business days! (Same turn around time for local pick up orders.)

What if I want a design I don't see?

If you can't find what you are looking for, send us an email at elleenthreads@gmail.com and we will see if we can help. We love custom requests!

 Can I return items?

While we don't accept returns, if there is a problem with your order, please let us know.

 

Who is Elleen?

As some of you know, my name is Parker. Our business name comes from a combination of mine, my first daughters, and my husbands middle name. Lee, Elliot, and Allen, and that brought us Elleen.